Quality Policy

The Quality Policy is aligned with the strategic direction of VELOS ROTORS and supports its long-term sustainable growth. This Quality Policy aims to define how the Company continuously achieves compliance with the requirements related to the quality of its services and fulfills its obligations toward Customers, Personnel, Suppliers, Partners, and society as a whole.

The Company ensures the systematic evaluation and monitoring of the performance of external providers, aiming to maintain a high level of quality throughout the value chain.

The Company ensures that every significant organizational, technological, or operational change is planned and implemented in a controlled manner, following an assessment of risks, impacts on service quality, and required resources. Furthermore, the Company operates responsibly, taking into account environmental and social factors that may affect its operations and the quality of the services provided, within the framework of sustainable development.

The Company utilizes modern digital technologies, information systems, and data analysis tools to enhance the effectiveness, traceability, and continuous improvement of the Quality Management System.

Main Objectives

The main objectives to which Company Management is committed are:

• To provide services that fully comply with the defined requirements as specified in the procedures of the Company’s Quality Management System, while simultaneously delivering positive financial results for both the Company and its Customers.
• To identify, evaluate, and systematically manage risks that may affect the quality of our services, while proactively utilizing opportunities for innovation, growth, and enhancement of competitiveness.
• To always comply with the applicable legislation in general and particularly with legislation relating to the Quality and Safety of our services.
• To continuously improve the effectiveness of the Quality Management System and our operational practices in order to satisfy and, where feasible, exceed the expectations of customers and interested parties.

To Achieve These Objectives:

• We implement, maintain, and continuously improve a Quality Management System in accordance with the ISO 9001 standard, incorporating a risk- and opportunity-based approach, as well as business resilience mechanisms.
• Company Management establishes detailed and process-specific quality objectives and systematically reviews their achievement. Management provides the necessary resources (Personnel, Equipment, etc.), which are documented and controlled.
• All managers and employees of the Company act within the framework of their responsibilities and authorities to achieve the objectives, implement this policy, and improve the Company’s operations.
• The Company ensures that its personnel possess the necessary awareness regarding the Quality Policy, quality objectives, their contribution to the effectiveness of the System, and the importance of ethical behavior and a culture of quality in daily work.

Responsibility and Governance

The CEO is responsible for the overall operations of VELOS ROTORS and defines the Company’s policy and objectives. The Company’s Quality Manager is authorized, in cooperation with Company executives, to develop, improve, document, and monitor the Company’s Quality Management System and to implement the necessary changes following review and approval by the CEO.

The Company develops and maintains appropriate structures and procedures to ensure business resilience, enabling effective response to changing conditions, risks, and crises.

Management Commitment

The Management of VELOS ROTORS is committed to:

• Ensuring that this policy is communicated, understood, and applied by all employees of the Company, as well as by all interested parties (Customers, Suppliers, Partners, etc.), and requiring full compliance with this policy from all employees.
• Promoting and strengthening a strong culture of quality and ethical behavior at all levels of the Company.
• Ensuring the continuous suitability, adequacy, and effectiveness of the Quality Management System.
• Operating with transparency, responsibility, and leadership by example, ensuring that the values of quality, integrity, and professional ethics are embedded in the daily operations and decision-making processes of the Company.

Review

This policy is periodically reviewed by Management to ensure its continued suitability and effectiveness.