Data Protection Policy

Velos Rotors (hereinafter referred to as the “Company”, “we”, “us”, “our”) respects your personal rights to privacy, provides a safe and secure online experience and is committed to protecting your personal data. The following terms and provisions govern all use of our website (https://velos-rotors.com/) and all content, services and products available at or through the website (taken together, the “Website”). The Website is offered subject to your acceptance without modification of all the terms and conditions contained herein and all other operating rules, policies and procedures that may be published from time to time on the Website (taken together, the “Agreement”). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and applicable national data protection laws (Law 4624/2019) and regulations.

Please read this Agreement carefully before accessing or using the Website. By accessing or using any part of the Website, you agree to become bound by the terms and conditions of this Agreement. If you do not agree to all the terms and conditions of this Agreement, then you may not access the Website or use any services. We reserve the right to modify the Agreement at any time, so we encourage you to review it frequently.  Any changes will be posted on this page with an updated “Effective Date.”

  1. Data Collection

We may collect and process the following types of personal data for the purpose of providing our services. Your data is not used for any other purposes or shared with third parties, unless explicitly stated. It is removed upon your withdrawal of consent or your request to terminate theses services.

Based on the above we may collect the following data types:

  • Identification Data: Name, surname, company name
  • Contact Data: Email address, telephone number, postal address
  • Technical Data: IP address, browser type, operating system, device identifiers
  • Usage Data: Information about how you use our website (e.g., pages visited, links clicked)
  • Marketing and Communications Data: Preferences for receiving marketing communications from us

We will primarily use your personal data to efficiently provide products and services to you, for instance:

  • To fulfill your order and follow-up with customer satisfaction e-mails. The information we ask for when you order online is used to complete the order, confirm the order and confirm shipment of the order.
  • To provide customer service, technical support and manage your account.
  • To provide information about our products, offers and news. We only send you such newsletters if you have opted-in to receive such notifications.
  • To administer a promotion, survey or other site feature and to provide you with the relevant products or services.
  • To send service-related announcements when we are required to do so. Generally, you may not opt-out of these communications, which are not promotional in nature.
  • To analyze visits to our website and learn about the interests of our visitors in the aggregate and to better understand your personal interests and needs, so we can improve our products and services.
  1. Legal Basis and Purpose for Processing

We process your personal data for the following purposes and legal bases:

Purpose

Legal Basis

Responding to your inquiries and providing customer support

Performance of a contract or pre-contractual measures (Art. 6(1)(b) GDPR)

Managing and improving our website, services, and user experience

Legitimate interests (Art. 6(1)(f) GDPR)

Sending newsletters and promotional content (if consent is provided)

Consent (Art. 6(1)(a) GDPR)

Fulfilling legal obligations

Compliance with a legal obligation (Art. 6(1)(c) GDPR)

 

We ensure processing is limited to what is necessary and lawful per Articles 25–26 of Law 4624/2019, particularly where public interest or contractual necessity is invoked.

  1. Recipients of Personal Data

We may share your personal data with:

  • Third-party Service Providers and Partners assisting us in operating the website, marketing, IT services, payment processing and authorization, fraud protection, and customer support (acting as data processors under GDPR);
  • Public Authorities when required by law, legal process, or governmental request;
  • Business Partners in the United States or third countries (see Section 4 below).

All processors are contractually bound to process your data only on our instructions and to comply with GDPR requirements.

  1. Children’s Privacy

Our services are not intended for children under 15 years old per Article 21(1) of Law 4624/2019 and art 6 par. (1)(a)GDPR. If the minor is under 15 years old, his parental consent is required.

We do not knowingly process data of minors without parental consent.

If you believe we have collected such data, contact: info@velos-rotors.com.

  1. International Data Transfers

Your personal data may be transferred and processed outside the European Economic Area (EEA), including to service providers and partners located in the United States.

Whenever such transfers occur, we ensure that one of the following safeguards is implemented to protect your data:

  • Standard Contractual Clauses (SCCs):

We use the European Commission’s approved Standard Contractual Clauses (2021/914/EU) for data transfers to ensure an adequate level of data protection.

  • EU-U.S. Data Privacy Framework (DPF):

Where applicable, data may be transferred to U.S.-based companies that are self-certified under the EU-U.S. Data Privacy Framework, ensuring they provide sufficient data protection standards.

  • Derogations for Specific Situations:

In the absence of an adequacy decision or other safeguards, we will transfer data only with your explicit consent or as necessary for the performance of a contract or to establish, exercise, or defend legal claims (Article 49 GDPR).

You may request further information or a copy of the relevant safeguards by contacting us at  info@velos-rotors.com.

  1. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements.

When the retention period expires, we securely delete or anonymize your data.

  1. Your Data Protection Rights

You have the following rights under the GDPR:

  • Right of Access: Obtain confirmation of whether we process your data and access a copy (Article 15 GDPR)
  • Right to Rectification: Request correction of incomplete or inaccurate data (Article 16 GDPR)
  • Right to Erasure (“Right to be Forgotten”): Request deletion of your data (Article 17 GDPR)
  • Right to Restrict Processing: Limit how we use your data (Article 18 GDPR)
  • Right to Data Portability: Receive your data in a structured, machine-readable format (Article 20 GDPR)
  • Right to Object: Object to data processing based on legitimate interests or direct marketing (Article 21 GDPR)
  • Right to Withdraw Consent: Where processing is based on consent, you may withdraw this at any time without affecting prior lawful processing.

To exercise your rights, please contact us at: info@velos-rotors.com.

  1. Data Security

We have implemented appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction.

  1. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. For detailed information, please refer to our Cookie Policy.

  1. Third-party Links

Our website may contain links to third-party websites or services not operated by us. We are not responsible for their content, privacy policies, or practices. Please review their privacy policies separately.

  1. Data Controller

The data controller responsible for processing your personal data is:

Velos Rotors 

Address: Xylokastro Korinthias, Postal Code: 204 00, Corinthia, Peloponnese, Greece

E-mail: info@velos-rotors.com

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us at: info@velos-rotors.com

 

This Privacy Policy was last updated on June 17th, 2025.